We offer a variety of ways for you to contact us to make a suitable appointment
Telephone: 0141 550 7220, Please ensure on any message left you leave your full address and a contact telephone number
Text us by texting thenue and your message (please ensure you include your full address, a contact number and any dates/times that you would suit you) to 07786200690
Email us on or click below to use our report form:
Each year we carry out an annual gas service to ensure gas appliances within your home are safe. This is a legal requirement for landlords.
Every year around 30 people die in the UK, with many others severely ill, from carbon monoxide poisoning caused by gas appliances and flues which have not been properly maintained. This unacceptable number of deaths would be even higher if it wasn't for the strict legislation in the UK. You can't see it, you can't taste it and you can't even smell it, but carbon monoxide can kill without warning in just a matter of hours.
The service should last around 30 minutes, if you cannot give access personally then perhaps a friend or relative can. Should you have difficulty allowing us access during the day we can make a specific appointment normally within a 2 hour time slot if you contact us in advance of your appointment date.
We will write to you with an appointment should you fail to provide access another appointment will be issued and you could face a £35 charge if the contractor does not obtain access. If you further fail to provide access or to contact us we will pass your information to your housing officer to carry out abandonment proceedings. If access for the gas service is still not provided then the Association will take the necessary action to gain access to the property on the legally due date.