Managing your tenancy 24/7
Paying and managing your rent, reporting repairs and anti-social issues.
Have you registered with Online Services website?
or download our app here
In both the Portal or the App – you can report tenancy and property issues 24/7, you can pay your rent or report a repair or anti- social behaviour
Login or register with our web portal for tenants
Finding out more
I’m a Thenue tenant and I want to find out about
· My tenancy rights
· How to pay my rent
· How to report a repair
· How to apply for a transfer
· How to apply for a home swap
· Thenue’s Service Standards
· How to make a service complaint
· How to complain about a neighbour or anti-social behaviour
· What’s happening in my community
· How to get involved in Tenant & Residents Groups
· Improvements planned for my home
· Regular/Cyclical Maintenance to my block
· Benefit and Money Advice
· Who should I contact about a tenancy issue?
· How I do let you know who is living in my home?
· Link for videos i.e sign up, we may add other videos to this at a later date
TAKE INFO OFF OLD SITE AND LINK PAGES