Tenant Services

Managing your tenancy 24/7

Paying and managing your rent, reporting repairs and anti-social issues.

Have you registered with Online Services website?

Register/Log In

or download our app here

In both the Portal or the App – you can report tenancy and property issues 24/7, you can pay your rent or report a repair or anti- social behaviour

Login or register with our web portal for tenants




Finding out more

I’m a Thenue tenant and I want to find out about

·      My tenancy rights

·      How to pay my rent

·      How to report a repair

·      How to apply for a transfer

·      How to apply for a home swap

·      Thenue’s Service Standards

·      How to make a service complaint

·      How to complain about a neighbour or anti-social behaviour

·      What’s happening in my community

·      How to get involved in Tenant & Residents Groups

·      Improvements planned for my home

·      Regular/Cyclical Maintenance to my block

·      Benefit and Money Advice

·      Who should I contact about a tenancy issue?

·      How I do let you know who is living in my home?

·      Link for videos i.e sign up, we may add other videos to this at a later date